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Top Customer Support

A self-hosted WordPress help desk with a customer portal, tickets, knowledge articles and a protected workspace for your support team.

View on CodingRepoProduct help

Purchase, current package details and support terms are available on CodingRepo.

Keep support close to your customers

Top Customer Support runs inside WordPress. Customers use a branded portal while authorized agents manage tickets, public replies, private notes, assignments and knowledge from the same installation.

Help before a ticket

Publish public or customer-only articles with categories, local search and related help suggestions.

Organize your team

Use configurable request types, departments, statuses, priorities, tags, assignment rules and saved views.

Choose your infrastructure

Use WordPress mail or a supported direct provider, with protected local attachments or separately configured private S3-compatible storage.

Grow when you need to

One installation is a standalone help desk. An optional organization-controlled Hub can connect explicitly paired sites.

The plugin has no required recurring SaaS subscription. Current purchase and optional support terms are shown on CodingRepo. Provider services and infrastructure are separate.

See it in use

LegitSquares uses Top Customer Support for this site’s product help center. For help with the Top Customer Support software itself, visit TopCustomerSupport.com support.

What you’ll need

WordPress 6.7+, PHP 8.1+ and a working email delivery path. WooCommerce is optional; hosting, email and storage services are configured separately.

Need a hand?

Find setup answers and troubleshooting guidance, or contact the support team.

Read product help →

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